Cancellation Policy

In-Stock Orders

• Orders may be cancelled before they are packed or dispatched.
• Once an order has been packed, shipped, or handed over to the courier partner, it can no longer be cancelled.
• If a cancellation is approved before dispatch, any applicable refund will be processed through the original payment method.

Pre-Orders

• Pre-orders are reserved specifically for you and are secured with our suppliers once confirmed.
• Confirmation amounts or deposits paid for pre-orders are generally non-refundable, unless otherwise stated on the product page.
• Pre-orders cannot be cancelled once they have been confirmed with the supplier.
• If Bleet is unable to fulfill a confirmed pre-order due to supplier cancellation or other unforeseen circumstances, customers will be offered a full refund or another suitable resolution.

If you accidentally placed an order, please contact our support team as soon as possible. We'll do our best to assist you if the order has not yet entered processing or dispatch.

To request an order cancellation, please contact us with:

• Your order number
• Your name
• The reason for cancellation

Our support team will review your request and inform you whether the order is eligible for cancellation.

Important Notes

• Cancellation requests are subject to order status and approval.
• Orders that have already been dispatched cannot be cancelled.
• Refund processing times may vary depending on your payment provider.